“We’ve been working with Tom and the team at Contior for almost a year now, and the service and support we’ve received has been fantastic.
Our intention when looking for an another engineering partner was to appoint someone that could help us improve the quality of what we do – Contior understood the importance of working collaboratively and, like us, were keen to go beyond the traditional transactional relationships that so many Insurers insist on and maintain.
We felt quite certain that their experience and the resources they employ would enable us to save us money and improve our claims lifecycles, and that has very much been the case. Beyond that though, they continue to add value to what we do and have challenged us to look at things we hadn’t previously considered important. From our perspective, there is real value in that type of partnership, and we’re delighted with how it’s gone.”